Help Portal

Welcome to the eCost Software Help Portal where we aim to resolve all queries as quickly and efficiently as possible. This comprehensive help section is available 24/7 and you will be able to find answers to a wide range of queries from order and delivery issues, to returns and technical enquiries.

• FAQs
  • Collection of most Frequently Asked Questions and their answers
• Product Information
  • Licencing Queries, Academic/Educational Software, Product Specifications
• Payment
  • Payment methods, Cheque payment
• Shipping & Delivery
  • Delivery options, Order tracking, International delivery
• Returns
  • Returns policy, Faulty software, Refunds
• Your Account
  • Order status, Edit account details, Obtaining VAT Invoice
• Technical Support
  • Manufacturer contact numbers, Technical queries
• Using Website
  • Website feedback, Recently viewed list

If you cannot find the answer to a question you have regarding our site & products please speak to a member of our help team using the Live Chat.